If your vehicle was immobilized or towed, please contact the Allentown Parking Authority for information on your vehicle.
Vehicles in Allentown may be impounded for the following reasons below:
Why was My Vehicle Impounded?
72 Hour Violations – Abandoned on Street
The City of Allentown has an ordinance which states that any vehicle parked on a public street or highway in the city for more than 72 hours may be considered to be an abandoned vehicle. These vehicles may be ticketed, immobilized (booted) for towing and impounded if they remain unmoved for at least 72 hours.
Unauthorized Vehicles on Private Property
Unauthorized vehicles on private property may be towed at the request of the property owner.
Too Close to Fire Hydrant
Vehicles may be towed if they are parked too close to or directly at a fire hydrant.
Scofflaw (Unpaid Parking Tickets with Warrant)
If you have unpaid parking tickets that have resulted in a warrant, or if you are on a payment plan with the Magistrate for parking tickets and you miss a payment, your vehicle may be immobilized (booted) until all fines, costs, and penalties owed to the District Courts and The Allentown Parking Authority, including a boot release fee have been paid in full. If payment is not made within 72 hours, the vehicle will be towed and impounded. Scofflaws with warrants in a No Parking Zone will result in immediate tow.
Scofflaw Without Warrant
A vehicle that has any number of outstanding, unappealed tickets, or if the owner has not responded to an Official Notice letter, the vehicle will be immobilized (booted) until the tickets and a boot release fee have been paid. If payment is not made within 72 hours, the vehicle will be towed and impounded.
What to do if your vehicle has been barnacled?
There are two ways barnacle can be released:
1. eCommerce Payment / Online via the Citizens Portal
When you pay a ticket on the eCommerce site that has a Barnacle fee attached to it, the ticket number on the eCommerce site will have a Barnacle icon in front of the ticket number.
You will be shown a message when pay the ticket related to the Barnacle device, stating what needs to be paid for a release. This message will also state that there will be a hold on your card until you return the device to a proper drop off location.
Upon entering payment information, you will be prompted to enter an email address.
Once payment is made, you will receive an email with instructions on how to release the Barnacle plus drop off locations for the Barnacle device.
If you do not receive the email within a short period of time, please be sure to check your Junk / SPAM Folders. The email will come from Customer_service@upsaftey.net
Once the device is dropped off and checked in, the hold “charge” will be lifted from the account within 24 / 48 hours.
2. In-House Payment / Release
Payments can be made in person by visiting our office at 603 W. Linden Street, during normal business hours. The representative who assist you will provide the release code to our dispatchers, who will then send an officer to remove the barnacle and return it for you.
Please note, Barnacle payments cannot be made over the phone through the IVR System. Failure to make payment and release the Barnacle will result in a tow.
1201 Sumner Avenue, Allentown PA 18102
1428 Hamilton Street, Allentown PA 18102
1007 Union Boulevard, Allentown PA 18109
3000 South Pike Avenue, Allentown PA 18103
1101 Hamilton Street, Suite 150, Allentown PA 18101
1501 Lehigh Street, Suite 104, Allentown PA 18103
14 N 6th Street, Allentown PA 18101