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Please remember that the APA will be offering FREE parking at the ATC Parking Deck (6th & Linden Street) on December 31st (New Year’s Eve). This is the parking deck located above our office.

To qualify for free parking:

Please note that our office will be closed on January 1, 2026.

During the holiday, meter parking will not be enforced. However, safety violations and private parking lots will still be monitored.

Online Dispatch Update:
Our Online Dispatch page is currently down, and we are working to resolve the issue. For dispatch assistance, please call 610-349-0400.

Street Cleaning Update:

Thank you for your cooperation and have a safe and happy holiday.

Customer Survey

I Want To...

Customer Survey

Customer Survey will be used to receive customer, resident feedback and experiences with the Allentown Parking Authority.

Overall, how would you rate the quality of your customer service experience?(Required)
How often do you use the services provided by APA?(Required)
If you had questions or concerns about our services, how well did we understand?(Required)
If you have contacted our offices, have all matters and issues been resolved to your satisfaction?(Required)
Please rate your level of satisfaction with the representative in the following areas: Responsiveness(Required)
Please rate your level of satisfaction with the representative in the following areas: Professionalism(Required)
Please rate your level of satisfaction with the representative in the following areas: Understanding(Required)
Please rate your level of satisfaction with the representative in the following areas: Helpfuness(Required)
On a scale of 1 to 5, do you feel that the level of security provided in these facilities is sufficient?(Required)
On a scale of 1 to 5, considering your complete experience with us, how likely is it that you would recommend us to a friend or colleauge?(Required)

Do you have questions?

Check out our Frequently Asked Questions