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Small Business Saturday week is approaching, and the Allentown Parking Authority will be offering FREE parking November 29, December 06, December 13 and December 20 from the hours of 8:00am – 4:00pm. Please use the Community Deck on 13 S. 6th Street and our 940 Deck at 940 W. Linden St. You must enter parking deck no earlier than 8:00am and must leave parking deck before or at 4:00pm in order for the FREE parking to be honored. Do not enter decks before 8:00am or leave decks after 4:00pm otherwise your tickets will not be valid for FREE parking. Thank you.

Customer Survey

I Want To...

Customer Survey

Customer Survey will be used to receive customer, resident feedback and experiences with the Allentown Parking Authority.

Overall, how would you rate the quality of your customer service experience?(Required)
How often do you use the services provided by APA?(Required)
If you had questions or concerns about our services, how well did we understand?(Required)
If you have contacted our offices, have all matters and issues been resolved to your satisfaction?(Required)
Please rate your level of satisfaction with the representative in the following areas: Responsiveness(Required)
Please rate your level of satisfaction with the representative in the following areas: Professionalism(Required)
Please rate your level of satisfaction with the representative in the following areas: Understanding(Required)
Please rate your level of satisfaction with the representative in the following areas: Helpfuness(Required)
On a scale of 1 to 5, do you feel that the level of security provided in these facilities is sufficient?(Required)
On a scale of 1 to 5, considering your complete experience with us, how likely is it that you would recommend us to a friend or colleauge?(Required)

Do you have questions?

Check out our Frequently Asked Questions